Brunswick Call Center Representative in Norfolk, Virginia
It is our people behind life’s passions who will make the big difference. If you are interested in becoming part of a company that delivers market leading products, driving your own career and working with brands committed to active lifestyles, then you’ve found your fit.
Have what it takes? Join us.
ABOUT THE DIVISION OPPORTUNITY
Land 'N' Sea Distributing, Inc. is a full service, wholesale only distributor, serving the Marine, RV and Power-sports Industries for over 30 years. With thousands of different parts and accessories available from warehouses nationwide, Land 'N' Sea prides itself on fast, efficient delivery throughout the US and Canada. In a cooperative effort with Mercury Marine's Latin America and Caribbean division, Land 'N' Sea serves over 60 additional countries worldwide.
We are seeking a Call Center Representative to join our Norfolk, VA team. The Call Center Representative role reports to the Customer Service Manager.
AS THE CALL CENTER REPRESENTATIVE (CSR) AT LAND ‘N’ SEA, YOU WILL:
Have excellent phone etiquette and communication skills
Order processing, product look-up, and returns
Identify, research and resolve customer issues in a timely manner
Work closely within the team and with other departments
Provide customer support in all areas to ensure customer satisfaction
Be detail-oriented, ability to multi-task in a fast-paced, high volume call center environment
Perform all other departmental related duties as assigned or requested.
WHAT ARE WE LOOKING FOR IN YOU?
Computer knowledge with the ability to learn customer service and order entry software applications.
1-3 years prior customer service experience
Experience in Power-sports parts
Experience in RV and/or marine industry is a plus
We are the people behind life’s passions.
Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: firstname.lastname@example.org or 1-888-735-4767.
Equal Opportunity Employer: Minorities/Women/Protected Veterans/Disabled
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#Brunswick Corporation - Mercury Marine
Brunswick Corporation (NYSE:BC) is home to the people behind life’s passions. Our company is made up of some of the world’s leading lifestyle brands in categories such as recreational boats, marine engines, fitness equipment, active recreation, and activated workplace products. While we are family to 14,000 employees around the world, three divisions in more than 30 countries create a local environment, with our global headquarters in the Chicago suburb of Mettawa, IL.